Our Commitment to Accessibility at Surrey Florist

Accessibility Statement for Surrey Florist

At Surrey Florist, we are dedicated to creating an inclusive and accessible online environment for all our customers. We believe everyone in Surrey should be able to enjoy a seamless online flower ordering experience, regardless of ability or technology. Our goal is to make sure that every customer can order from Surrey Florist online with ease and confidence.

WCAG 2.1 AA Compliance

Surrey Florist has taken meaningful steps to ensure our website aligns with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These internationally recognized guidelines are designed to make online content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments. By actively working towards WCAG 2.1 AA compliance, we strive to meet and exceed the needs of our diverse customer base in the Surrey community.

Compatibility with Screen Readers and Adaptive Technologies

We understand the importance of ensuring that our website is fully compatible with screen readers as well as various assistive technologies. All content on the Surrey Florist website is structured to provide meaningful hierarchy, clear navigational aids, and descriptive labels for interactive elements. This helps users who rely on screen readers or keyboard-only navigation browse and order flowers easily and efficiently.

High Contrast and Readable Design

Accessibility is also reflected in our design choices. Surrey Florist’s website uses a high contrast color palette to ensure that all text and graphical elements stand out and are legible for all users, including those with low vision or color blindness. Our fonts are chosen for readability and scalability, supporting users who may need to adjust text size or zoom in without losing site functionality or clarity.

Continuing Improvements

We recognize that accessibility is an ongoing process. Surrey Florist continually reviews and tests the site to identify and address new areas for improvement. We regularly update our online ordering platform to incorporate the latest best practices in digital accessibility, so that every Surrey customer can enjoy an easy and accessible experience with every visit.

Contact Us for Accessibility Concerns

If you encounter any issues accessing the Surrey Florist website or have suggestions on how we could improve your online experience, we welcome your feedback. Your insights help us ensure that our flower shop remains accessible to everyone in Surrey. Please reach out using our contact form or the contact details provided on our website so our team can address your accessibility concerns promptly and effectively.

Our Commitment to Surrey’s Diverse Community

At Surrey Florist, accessibility goes beyond compliance—it’s about respecting and serving our entire local community. Ensuring that all Surrey customers have the ability to order flowers online, arrange deliveries, and access our services easily is central to our mission as a trusted Surrey florist.